Service designer Jeff Howard interviewed Parsons students Athina Santaguida, Miki Aso and Molly Oberholtzer on May 18, 2010 about their project in my Health Services Innovation Class.
Their team, inspired by the outdoor community gardens and flower shops near the new Memorial Sloan-Kettering Cancer Center facility, chose to develop an herb garden system that would [...]

On Wednesday, May 5th, service design students from my Health Services Innovation Class at Parsons The New School for Design in New York City presented their final group service design projects for the Memorial Sloan-Kettering Cancer Center.

It’s a very exciting time as we start to see an increase in designers’ interest in the healthcare industry while at the same time healthcare organizations, like Memorial Sloan-Kettering Cancer Center, have invested and committed to service design improvements throughout it’s organization.