Health Services Innovation

It’s a very exciting time as we start to see an increase in designers’ interest in the healthcare industry while at the same time healthcare organizations, like Memorial Sloan-Kettering Cancer Center, have invested and committed to service design improvements throughout it’s organization.

As part of this convergence of healthcare + design, I have developed in conjunction with my colleague, Lara Penin from Parsons the New School for Design, a new service design course in the School of Design Strategies.

In this course students will design innovative scenarios for future healthcare services, addressing a specific healthcare issue (i.e. cancer prevention or care). We will partner with Memorial Sloan-Kettering Cancer Center to provide the right platform for students to be involved with a real life situation.

Students will approach basic theoretical frameworks by which scholars and practitioners understand the notion of service design, researching relevant case studies on service design for health care; and apply this knowledge toward the development of original, insightful, critical explorations on service design for health care.

Course Website: PUIC 2610 IDC Systems: Health Services Innovation