My client, a leading health management services company incorporating monitoring devices, disease management and wellness services, hired me to undertake a design research project to better understand what it is that individuals do to get and stay healthy. The next phase of the project is to use the outcome of our research and then map how the organization’s products and services support people or not.

The Memorial Sloan-Kettering Cancer Center is one of the world’s premier cancer centers committed to patient care, research and educational programs. The hospital is designing and planning a new chemotherapy treatment center in Brooklyn “to envision a network of community-based, state-of-the-art outpatient chemotherapy treatment facilities that bring our expert care into the context of patients’ own communities and lives.”

This past year I’ve been working with a healthcare company to conceptualize a radical new approach to personal health management using the power of technology and experience-driven design to build a Web application that is truly personalized — giving an individual exactly what they need at the right time.